End User Computing

With a growing number of mobile computing devices proliferating the workplace, lines of business turning to cloud-based services, and people demanding virtual desktop solutions to be productive, IT administrators are faced with a new generation of challenges for securely managing corporate data across a broad array of computing platforms.

All Lines' consultants help clients build VDI environments to increase employee productivity with high performance and secure access to applications—all while protecting data and simplifying IT.

 

                     

VDI Management

For clients who want the ease of access and mobility that virtual desktop infrastructure (VDI) environments enable but who don’t have the resources in house to build, manage, and maintain it, All Lines offers comprehensive VDI Management Services.

All Lines Virtual Desktop Infrastructure Solutions enable clients to:

  • Provide mobile employees with access to PCs in their offices, at home, or on the road
  • Reduce costs with desktops and achieve the goal of becoming device- and operating system-independent
  • Eliminate the high cost and complexity necessary to manage PC desktops
  • Increase productivity from PC downtime and desktop refresh cycles
  • Manage desktop images, and monitor, upgrade, and patch from one centralized location

VDI environments are complex and can be difficult to scale if not designed properly. All Lines VDI management experts understand how a virtual desktop implementation affects the entire IT environment and can help organizations leverage existing license agreements, management tools, network equipment, storage, and other infrastructure components.

Business Drivers for Desktop Virtualization

  • Planning a Windows migration
  • Remote access challenges
  • Desktop refresh plans
  • Pressures to support smart phones and tablets
  • Security and compliance concerns
  • Too much time rolling out new applications and patching

A major barrier to desktop virtualization is the difficulty calculating ROI simply using capital budget numbers. All Lines helps clients understand and compare the true costs of managing physical desktops with the management improvements resulting from VDI.

 

   

 

 

PC Management

Now clients can have their own, dedicated PC Management department with no extra staff, no overhead, and no hassles.

All Lines provides comprehensive PC management services, including support, managed backup, and onsite repair for a fixed monthly fee, significantly reducing high overhead costs. All Lines also provides clients with a single point of contact, so they can concentrate on business, not PC support issues.

Features

  • IT Help desk and remote support for PC hardware and software, including Microsoft Office applications, printing, Internet connectivity, and remote connectivity
  • Onsite PC repair
  • Managed PC virus and spyware protection
  • Managed online PC backup with restore assistance
  • PC software image management
  • Microsoft operating system and security patch management
  • Hardware and software inventory
  • Remote virtual deskside support assistance
  • Complete call management
  • Online call and usage reporting
  • Onsite IT Support

All Lines also provides Onsite IT Support services to ensure IT environments are running at optimum levels.

 

   

 

    

Mobile Device Management

With a growing number and types of consumer devices proliferating the workplace, lines of business turning to cloud-based services, and people demanding mobile computing in order to be productive, IT administrators are faced with a new generation of mobile device management (MDM) challenges for securely managing corporate data across a broad array of computing platforms.

All Lines helps organizations:

  • Lower the total cost of ownership of existing Windows PCs, Macs, and applications
  • Provide robust and reliable end user computing on any desktop, tablet, or smartphone
  • Provide centralized physical and desktop virtualization management governed by business policies
  • Securely deliver Windows, SaaS, and web applications on any desktop or mobile device